You and Leadership Team Development, Inc. ("LTD") with offices located at 3209-153 Gresham Lake Road, Raleigh, NC 27615 providing a service, agree to the following Terms / Conditions /Policies ("Agreement"):

YOUR USE OF OUR SITE CONSTITUTES YOUR AGREEMENT TO BE BOUND BY THESE TERMS. PLEASE READ THEM CAREFULLY BEFORE USING THE SITE. By accessing or using the LTD website, you signify your assent to the Terms / Conditions / Policies contained herein. Leadership Team Development, Inc. reserves the right to change the terms and conditions of this Agreement in its sole discretion by making such changes available for review on the LTD website. By accessing or using the LTD website, you signify you accept any such changes.

During the term of your LTD Membership, LTD will provide you access to the LTD password-protected website in which the contents are inaccessible to non-Members. LTD reserves the right, without liability to you, to interrupt access to the website for whatever reason, including but not limited to, upgrading the website and correcting malfunctions. The amount of future Member fees (yearly or monthly) will be established by LTD in its sole discretion and may be changed at any time.

LTD is the exclusive owner of all Proprietary Information contained in its websites, web office services, and all LTD Membership Lists and Organizational Data. LTD Members "in good standing" (as defined by LTD in sole discretion) are given the personal, non-transferable, and revocable right by LTD to use such Proprietary Information only as necessary to promote their business by the terms and conditions of this Agreement. All LTD Members agree to maintain LTD Proprietary Information in strict confidence and to take all reasonable steps to safeguard this information and protect its confidentiality.

No LTD Member shall compile, access, use or disclose such Proprietary Information except as authorized by LTD, nor shall any LTD Member disclose any confidential information to any third party in connection with any other business, or to compete directly or indirectly with LTD. LTD reserves the right to revoke your LTD Membership or to limit/deny access to the LTD website, web office services, or LTD Membership or Organizational Data whenever LTD deems such action is necessary to protect the confidentiality or value of such Proprietary Information. Any use or disclosure of confidential Proprietary Information, other than expressly authorized by LTD, will cause significant and irreparable harm to LTD and will warrant an award of injunctive relief, including a temporary restraining order, preliminary injunction, and damages including costs, attorney fees, and loss of all profits made as a result of such unauthorized use or disclosure.

As an Amway Approved Provider of Business Support Materials (BSM), the following are requirements for LTD Membership beginning September 1, 2024. If you have yet to complete these steps previously or when first registering with Amway and LTD, you will not be permitted to log into the LTD website or register for any LTD-sponsored Events.

As an LTD Member, you are required to complete the following steps to maintain access to your LTDTeam Membership account and register for events.

A. You must register your affiliation with LTD as your Approved Provider, on the Amway website and you must provide consent to Amway allowing basic data sharing with LTD. To accomplish this step, proceed to https://account.amway.com/my-account/approved-provider/LTD

B. You must provide a verified, active Amway IBO number in your LTD Membership profile. All LTD Members are required to be active Amway IBOs. If your Amway IBO status becomes inactive, your LTD Membership will also be inactivated. Inactivation of your LTD Membership will result in the inability to log into the LTD Suite of Apps and the LTDTeam.com website. Should inactivation occur due to your failure to maintain an active Amway Independent Business, LTD is not responsible for the loss of access to media whether that media is purchased, redeemed, or provided at no cost. Reactivation in LTD will first require reactivation with Amway.

C. LTD Members who have registered and received a complimentary Apprentice Subscription may not receive this offering again if their Amway registration status changes. They may register again with LTD once their Amway status becomes "payment-eligible" outside of their complimentary contact year.

D. You must provide consent to LTD to allow basic data sharing with Amway.

You shall be responsible for all use of your LTD Membership ID Number and password and your LTD Account. You shall notify LTD immediately of any unauthorized use of your LTD ID Number and Password or Account if you believe that they have been lost, stolen, or compromised.

You shall continue to be responsible for all use of your LTD ID Number and Password and LTD Account, including all charges to your account, until and unless you provide LTD with a notification to the contrary via support@ltdhq.com. You agree to indemnify LTD and hold LTD harmless from and against any claim, loss, or liability arising from the violation of this Agreement by you or by anyone using your account, including, but not limited to, copyright infringement, privacy breach, or proprietary rights violations.

NEW MEMBER COMPLIMENTARY Apprentice Subscription Package for Certain LTD Products: For all NEW LTD Members in their Amway First Contract Year receive complimentary access to LTD's Apprentice Subscription Package. Those members will be authorized to opt-in to a new subscription package billed to the credit card in the LTD Member Profile once the Amway contract renewal and LTD Membership renewal have been processed. MEMBERSHIP AND SUBSCRIPTION RENEWALS

Unless you notify LTD by canceling your LTD Membership or Subscription package on the My Subscription page on the LTDteam website, you authorize LTD to automatically renew your membership or subscription at the end of each term and automatically bill the current renewal fee to the credit or debit card to which your original fee was billed, or to the current credit or debit card in your LTD account.

For example, the annual LTD Membership renewal fee of $49.95 will be automatically billed to your credit or debit card at the end of the annual term. This will renew your annual LTD Membership for another year at the current annual rate. Likewise, monthly subscription renewal fees will be automatically billed to your credit or debit card at the end of the monthly term. This will renew your subscription for another month at the current monthly rate for the subscription.

Beginning with LTD Members who registered on or after September 1, 2024, LTD's membership renewal dates will align with Amway’s renewal schedule. LTD's Apprentice onboarding calendar will align with the Enhanced Amway Promise (EAP) First Contract Year.

Members transitioning from their Amway First Contract Year will have the opportunity to opt-in to a paid monthly subscription offering.

The schedule is outlined in the chart below.

LTD reserves the right to terminate your Membership or subscriptions at our sole discretion without notice and limitation, for any reason whatsoever. This includes, but is not limited to, the unauthorized use of your LTD access number (s), password(s), LTD account number(s), or breach of this Agreement.

Whether a purchase is made online or otherwise, you may return the following LTD products for refund within 180 days of receipt of your order: any book in its original, unused, and resalable condition; any unopened and unused CD, DVD, or Book/Video Pack (opened items are not resalable); and any other physical merchandise in new and resalable condition with original sealed packaging and accessories.

LTD can only process returns and refunds for items purchased through the LTD website or an LTD weekend conference event. After 180 days, all sales are final.

Our return procedure is as follows: To ensure proper credit for returned merchandise, please contact LTD Member Services by email via support@ltdhq.com to request a Return Authorization Form, which will be mailed to you with further return instructions. Together with the completed Return Authorization Form and a copy of the original packing slip identifying the items to be returned, send the product back to Leadership Team Development, Inc. - RETURNS, 3209 Gresham Lake Road Suite 153, Raleigh, NC 27615.

LTD can only refund shipping costs if the return is a result of our error. For your protection, please use UPS or Insured Parcel Post for return shipments. A restocking fee of 15% may be charged on any product returned to LTD, except if the return is the result of our error.

New Membership Cancellations by LTD Members in their Amway First Contract Year: At any time before your anniversary, you may cancel your LTD Membership at no charge and with no penalty. If you wish to cancel your LTD Membership before your 1st anniversary, you must send LTD Member Services a notification via support@ltdhq.com at least 7 business days before your 365th day.

Annual Membership Renewal Cancellation Specifically: If you wish to cancel your LTD Membership and avoid the automatic annual Membership renewal charge of $49.95, you must send LTD Member Services a notification at least 7 days before the date of your annual Membership renewal via the Contact link in the bottom footer of the LTD website, or directly by email via support@ltdhq.com.

For example, if your annual Membership renewal date is June 16, 2025, LTD Member Services must receive your cancellation notification on or before June 9, 2025, for you to avoid the current renewal fee charge to your credit or debit card in your LTD Profile account.

Monthly Website Subscription Cancellation Specifically: Web Office (Reports), Subscription Packages, and Messaging Platform with Application Subscription fees are all refundable ONLY for unused, whole months of any prepaid subscription. Cancellations for these subscription products must be done by contacting LTD Member Services via the Contact link in the bottom footer of the LTD website, or by email via support@ltdhq.com at least 2 business days prior to the monthly renewal date (normally the 16th of the month).

Streaming Audio: Purchased audio-stream files are only refundable if a mistaken purchase is made such as multiple quantities or duplicate purchases. This includes audio-stream files acquired using purchased Media Credits (MC). If you wish to cancel your Maximize Your Health, Maximize Your Leadership, or One Source subscriptions to avoid receiving further services and charges to your credit or debit card stored in your LTD Profile, you must send LTD Member Services a cancellation notification at least two (2) business days before your next billing date via support@ltdhq.com.

Subscription Media Credit Usage and Details: Monthly Media Credits do not roll over. Basic, Premium, and VIP Subscribers must use the allotted Media Credits by midnight (CST) on the 15th of each month or they will be removed from the LTD Member’s Profile. New monthly Media Credits will be displayed on the 16th of each month after a successful subscription billing.

Monthly Subscription Package Subscribers must use Media Credits by midnight (CST) on the day before billing in their 30-day subscription cycle or the Media Credits will be removed from the LTD Member’s Profile. New Media Credits will display on the renewal day after a successful subscription billing. The Apprentice Subscription Package is also subject to the 30-day subscription-cycle rule regarding monthly Media Credits applied.

Media Credits received in an event promotion generally have a 365-day expiration date from the issue date; these will expire one year after they are received by the Member. The LTD system will automatically use Media Credits within the LTD Member's Profile which expire first when a Member redeems the Media Credit to acquire audios.

Leadership Team Development, Inc. and the LTD website are trademarks of Leadership Team Development, Inc. The use of such trademarks or the information contained in the LTD website, without the written consent of Leadership Team Development, Inc. is strictly prohibited and is protected by copyright and other intellectual property laws. You agree not to reproduce, redistribute, retransmit, broadcast, or circulate the information received through the LTD website, except for the information that may be downloaded or printed for personal, noncommercial use.

Leadership Team Development, Inc. recognizes the value of your privacy. We do not sell customer lists or email lists to anyone. In the course of accessing and/or using the LTD Website, we may obtain information about you or you may be required to provide certain personal information to us. All uses of your personal information will be treated by our PRIVACY POLICY, which forms an integral part of these Terms. Access LTD's Privacy Policy here: PRIVACY.

Leadership Team Development, Inc. makes every effort to ensure the accuracy of the information presented and collected on the LTD website, but we are not responsible for input errors or technical problems. Should the LTD website or corresponding database contain any inaccuracies, LTD, in its sole discretion, reserves the right to correct, change, or update information at any time without obligation or liability to anyone for damages, including incidental and consequential damages.

As an LTD Member with access to the LTD website, you agree to receive emails or texts from LTD and others concerning your business, which may include updates, product promotions, motivational material, and other information.

It is the responsibility of each LTD Member to verify that the credit card information listed in his/her account is correct. This should be done on an annual basis. Credit card information can be updated via “My Profile” located in the drop-down menu under “HiYourName.” When a credit card is entered into an account profile, it is stored in the account and can only be removed by the Member. Therefore, LTD recommends that all New Members register with their credit cards. If you register a new Member with your card and trust him/her with that information, please ensure the continued use of your credit card is acceptable and authorized. If you register a New Member with your card, we suggest 1) purchasing a pre-paid card or 2) ensuring your card number is removed from the new account after the registration process is complete. If your credit card is used for transactions in another LTD Member's account, that Member is responsible for returning any unwanted product and requesting any available refund of those items or services.

THE LTD WEBSITE IS PROVIDED BY LEADERSHIP TEAM DEVELOPMENT, INC. ON AN "AS IS" BASIS. LEADERSHIP TEAM DEVELOPMENT, INC. MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESSED OR IMPLIED, AS TO THE OPERATION OF THE WEBSITE, INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THE LTD WEBSITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, LEADERSHIP TEAM DEVELOPMENT, INC. DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. LEADERSHIP TEAM DEVELOPMENT, INC. WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. IN NO EVENT WILL THE LIABILITY OF LEADERSHIP TEAM DEVELOPMENT, INC. EXCEED THE AMOUNT OF THE LTD MEMBERSHIP FEE OR THE VALUE OF THE PRODUCTS PURCHASED WHICH ARE SUBJECT TO RETURN.

All LTD Members NOT IN THEIR Amway First Contract Year have the option to purchase Business Support Materials (BSM) only if they decide that such BSM will assist them in building a more successful and profitable business. Any LTD purchases are strictly voluntary.

Your attendance at LTD events is strictly voluntary.

Your success as an Independent Business Owner (IBO) depends on your hard work. No one can promise or guarantee that the use of any specific method, approach, or sales aid will result in a more profitable business or the achievement of any specified level of success in your business. No one can make any promises to you concerning your profitability. No one can guarantee that the techniques, attitudes, or approaches suggested in LTD products will work for you.

LTD BSM is published exclusively by Leadership Team Development, Inc. and is not endorsed or approved by any other person or entity unless otherwise stated.

At no cost to Leadership Team Development, Inc., we may use your name, photograph, success story, and/or other materials to promote your accomplishments in the business. If you deem such use unacceptable, you have the right to cancel LTD's use of such items upon written notice to LTD.

A. All disputes, claims, or controversies arising out of or related to this Agreement, or the breach, termination, enforcement, interpretation or validity thereof, or BSM including, but not limited to, any claims or disputes against LTD, an LTD Member, any purchaser of BSM, or any signatories to this Agreement, regardless if they arise before or after the termination of this Agreement, shall be resolved by the Conciliation and Arbitration process outlined in Rules 11.2, 11.3, 11.4, and 11.5 of the Amway Rules of Conduct (a copy of which is found at www.amway.com). Rule 11 of the Amway Rules of Conduct is incorporated herein by reference.

B. Following the conclusion of the Conciliation Process, if the matter proceeds to Binding Arbitration, the arbitrator shall have exclusive authority to resolve any dispute relating to the enforceability of this Agreement and any of its provisions including, but not limited to, jurisdictional and arbitrarily disputes, including disputes over the formation, existence, validity, interpretation or scope of the agreement under which arbitration is sought, and who are proper parties to the arbitration, to the fullest extent allowed by applicable law. The arbitrator has the authority to determine jurisdiction and arbitrability issues as a preliminary matter.

C. This dispute resolution agreement is reciprocal and binds all parties and signatories to this Agreement.

D. The parties, when involved in the dispute resolution process as parties, witnesses, or otherwise, will not disclose to any other person not directly involved in the dispute resolution process:

However, nothing in this Agreement shall preclude a party or other signatory from, in good faith, investigating a claim or defense, including interviewing witnesses and otherwise engaging in discovery. Any dispute that may arise out of or that relates in any way to this Agreement must be resolved solely and exclusively in compliance with the dispute resolution procedures, including compulsory arbitration, outlined in Rule 11 of the Amway Rules of Conduct in effect at the time the dispute arose. A copy of Rule 11 is found at www.amway.com or contained with your copy of the Amway Rules of Conduct that you received when you registered as an IBO.

Your initial subscription and registration to the LTD passcode-protected website, and all renewals, shall be by the LTD lines of sponsorship, as reported to LTD by your LTD sponsor and/or upline Amway Platinum. Any changes to your position in the LTD lines of sponsorship must first be approved by LTD, after consultation with your LTD sponsor and upline Amway Platinum. Under no circumstances can an LTD member change his/her position in the LTD lines of sponsorship through the LTD registration or renewal process.

If you identify errors in the LTD lines of sponsorship, please notify LTD Member Services by email via support@ltdhq.com requesting a LOS Adjustment Form. LTD has the exclusive right and sole discretion to make changes to the LTD lines of sponsorship created through the Member registration process. Errors in a Member LOS caused by improper IBO registration are not the fault of LTD and may result in lost qualification levels or commissions.

Following Amway Rules of Conduct and Accreditation Plus Standards, LTD maintains certain specific, prohibited practices of its Members/IBOs. You agree to abide by the standards adopted by LTD by the above. Among these prohibited practices are the following:

Nothing contained in this Agreement creates any partnership, joint venture, agency, franchise, sales representative, or employment relationship between the parties, as you are an Independent Business Owner and not a representative of Leadership Team Development, Inc.

Except to the extent the IBO Contract applies, these Terms are governed by and interpreted according to the laws of the State of Michigan (without regard to its conflict of law principles), and you hereby consent to the exclusive jurisdiction of the state or federal courts in the State of Michigan to adjudicate any dispute arising under or in connection with this Agreement. Any controversy or dispute arising out of your use of our Site shall be brought before the Circuit Court for Kent County, Michigan, or the United States District Court for the Western District of Michigan, Southern Division. You hereby waive any objection based on an inconvenient forum. If any provision of these Terms is found to be unlawful, void, or for any reason unenforceable, then that provision shall be deemed removed and shall not affect the validity and enforceability of any remaining provisions.

This Agreement shall be enforceable in its entirety. Should a portion of this Agreement be found invalid, the remaining valid portions of this Agreement shall be enforceable as if the invalid portion was not part of this Agreement.

The failure of Leadership Team Development, Inc. to enforce any provision of this Agreement will not constitute a waiver of our right to subsequently enforce such a provision or any other provision of this Agreement, nor will any delay or omission on LTD's part to exercise or avail itself of any right or remedy that it has, or may have hereunder, act as a waiver of any right or remedy.

This Agreement constitutes the entire agreement between the parties concerning the subject matter hereof and supersedes all prior or contemporaneous representations, discussions, proposals, conditions, communications, and agreements, whether oral or written, between the parties relating to the subject matter hereof.